Terms and Conditions
Terms and Conditions
These Terms and Conditions govern the use of Spinozo Casino and all services offered through the spinozo.org platform. By registering an account or accessing any part of the site, players confirm that they have read, understood, and agreed to these terms in full. Players who do not agree to these terms should not use the platform.
Eligibility
Age Requirement
All players must be at least 18 years of age to register and play at Spinozo Casino. The platform employs age verification procedures and reserves the right to request documentation at any stage to confirm eligibility. Any account found to be held by a person under 18 will be immediately closed and any funds held may be subject to review.
Geographic Restrictions
Spinozo Casino is intended for players in jurisdictions where online gambling is lawful. It is the player’s responsibility to confirm that accessing and using the platform is permitted under the laws of their country of residence. Players accessing the site from restricted territories do so at their own risk, and Spinozo bears no liability in such cases.
Account Registration
One Account Per Player
Each individual may hold only one registered account at Spinozo Casino. Duplicate accounts are not permitted. If multiple accounts are identified as belonging to the same individual, all accounts may be closed and balances reviewed. Players discovered operating duplicate accounts for the purpose of claiming multiple bonuses will be subject to immediate suspension.
Accurate Information
All information provided during registration must be truthful and accurate. Players are responsible for keeping their account details current. Providing false information, including a false name, date of birth, or address, constitutes a breach of these terms and may result in account closure and forfeiture of funds.
Account Security
Players are responsible for maintaining the confidentiality of their login credentials. Spinozo should be notified immediately if a player suspects unauthorised access to their account. The platform will never request a password via email, live chat, or telephone.
Deposits and Withdrawals
Deposit Conditions
Deposits must be made from payment methods registered in the player’s own name. Third-party deposits are not accepted. Spinozo reserves the right to request source-of-funds documentation before processing deposits above specified thresholds.
Withdrawal Conditions
| Withdrawal Method | Processing Time | Minimum | Maximum |
|---|---|---|---|
| E-Wallet | Up to 24 hours | €10 | €10,000 |
| Card | 1–3 business days | €10 | €5,000 |
| Bank Transfer | 3–5 business days | €20 | €50,000 |
| Cryptocurrency | Up to 1 hour | €20 | Unlimited |
Withdrawals will only be processed to the same payment method used for the deposit where operationally possible. Full account verification must be completed before any withdrawal is processed.
Verification Requirements
Spinozo Casino operates a Know Your Customer (KYC) process in line with standard industry practice. Players may be asked to provide:
- Government-issued photo identification
- Proof of residential address (issued within three months)
- Proof of ownership of the payment method used
Verification documents must be submitted promptly when requested. Delays in providing documentation may result in withdrawal processing being placed on hold.
Bonuses and Promotions
General Bonus Rules
- Bonuses are available to eligible players as defined in each individual offer’s terms.
- Only one bonus may be active per account at any given time.
- Bonuses cannot be transferred between accounts or exchanged for cash before wagering requirements are met.
- A maximum stake limit applies when wagering with bonus funds; exceeding this limit may result in the bonus and associated winnings being voided.
Wagering Requirements
All bonuses are subject to wagering requirements, which specify how many times the bonus (and in some cases the deposit) must be played through before a withdrawal may be requested. Wagering contribution rates vary by game type. Jackpot slots and live casino games may contribute at a reduced rate or not at all.
Bonus Validity
Bonus funds that remain unwagered after the stated validity period will expire automatically. Expired bonuses will not be reinstated under any circumstances.
Fair Use and Prohibited Conduct
Spinozo reserves the right to void bonuses, suspend accounts, or withhold funds where evidence suggests:
- Bonus abuse or exploitation of promotional terms
- Collusion, cheating, or use of software designed to gain an unfair advantage
- Money laundering or suspicious financial activity
- Providing false personal information
- Opening accounts on behalf of third parties
Players found engaging in prohibited conduct will have their accounts suspended pending investigation and may be permanently banned from the platform.
Responsible Gaming
Spinozo Casino is committed to promoting responsible gambling. The following tools are available to all registered players via their account settings:
- Deposit limits: Set daily, weekly, or monthly caps on deposits.
- Session time limits: Restrict the duration of any single gaming session.
- Cooling-off periods: Temporarily suspend account access for a defined period.
- Self-exclusion: Permanently close an account with no option to reopen.
Players who feel their gambling may be causing harm are encouraged to use these tools and to seek support from organisations such as GamCare or Gamblers Anonymous. The international problem gambling helpline can be reached at +1-800-522-4700, or contact our support team at support@spinozo.org.
Limitation of Liability
Spinozo Casino provides its services on an “as available” basis and does not guarantee uninterrupted access. The platform is not liable for losses arising from technical failures, connectivity issues, or circumstances outside its reasonable control. In all cases, liability is limited to the balance held in the player’s verified account.
Governing Law
These Terms and Conditions are governed by and construed in accordance with applicable international gaming regulations. Any disputes arising from these terms shall be addressed through the platform’s complaints procedure before any escalation is considered. Full details of the complaints process are available by contacting support@spinozo.org.
Amendments
Spinozo reserves the right to amend these Terms and Conditions at any time. Material changes will be communicated to registered players via the email address held on file. Continued use of the platform following notification of changes constitutes acceptance of the revised terms.
18+ | New players only | Wagering requirements apply | T&Cs apply